Designation: Associate Technical Support
Work Location: Mumbai
Shift Timing: 9 am to 6 pm IST / 11 am to 8 pm IST / 2 pm to 11 pm
Roles and responsibilities:-
1. Work in back-office operations team to process the enquires / requests / complaints from clients within defined timeline
2. Proven knowledge of computer operating systems i.e. MSSQL, MS-Excel along with good keyboard skills
3. Working knowledge of SQL functionality like Select, Update, Insert, Delete & Truncate
4. Detail oriented, thorough in analyzing and interpreting data
5. Agility to learn and work in cross domain processes
6. Ability to achieve daily / weekly / monthly KPIs
7. Ability to work collaboratively with other team members
8. Good written communication skills
9. Be punctual & discipline
Qualification:
1. Min. 2-3 year of experience in back office / similar roles
2. Graduate in any domain
Job Type: Full-time
Pay: ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Shift:
- Morning shift
- Rotational shift
- UK shift
- US shift
Application Question(s):
- Kindly mention your notice period.
Education:
Experience:
- Technical support: 2 years (Preferred)
- Microsoft SQL Server: 2 years (Preferred)
Work Location: In person
Expected Start Date: 17/07/2023
