IT Admin Assistant
This is an unmissable opportunity for an ambitious IT Admin Assistant to step up into a role that offers internal progression and learning.
Duties will include:
Solving Laptop / Desktop Hardware & Software IT issues of employees remotely through Teamviewer and IT ticket system.
Solving Mobile Software IT issues of employees remotely through Teamviewer and IT ticket system.
Deploying windows group policies on Windows 11 through Windows Registry Editor software.
Applying restrictions on Mobile Device Management (MDM) App
Resolving Internet, Network, LAN, Router & Access Point Issues
Creating Windows user accounts and performing access control.
Resolving G Suite & Microsoft 365 Office / Email / Outlook Issues
Configuring, Installing and Administering the IT devices like Laptop, Desktop & Printer including configuring Windows Operating System.
Implementing security protocols and procedures to prevent potential threats.
Configuring, mapping and administering of google cloud storage of the organization. (Google Workspace management)
Maintaining asset register including user accounts register along with stock count of IT assets.
Providing basic training to employees to avoid first hand problems arising out of usage of laptops, devices and servers.
Attending company webinars to assist management in technical areas at the time of webinars.
Documenting processes including handling documentation and Excel related admin task.
Formulating efficient policies, including information systems security policy and user access policy.
Ensuring security and confidentiality of data across different user accounts.
Keeping up to date with advancements and best practices in IT administration.
Performing IT support duties as defined by the appropriate Team Lead.
Reports to: Line Manager
Requirements
Strong Expertise in configuring, installing and troubleshooting - Desktop / Laptop
Strong Expertise in Mobile Device Management (MDM) policies creation, development & troubleshooting
Strong Expertise in configuring and maintaining - Basic Routers, Access Points, NAS Devices & Networks
Good Knowledge of configuring and troubleshooting - Windows Servers
Good Knowledge of Microsoft Excel
Working knowledge of email servers & domains.
Working knowledge of Google Workspace Management and related applications including Google Drive, Google Admin etc.
Working knowledge of Microsoft 365 environment including Outlook, Sharepoint etc.
At least 3 years’ experience in a similar role.
Knowledge / Experience/ Skills :
MANDATORY
Certification in A+, N+
Any other Hardware and Networking Certification
CCNA, RHCE, MCITP (preferably) or any other related Certication
Schooling should have been in English language.
Good English communication skills needed.
Good organizational and time management skills.
Strong analytical, research and problem-solving skills.
OPTIONAL
Bachelor’s degree in computer science, information technology, information systems, or similar may be an advantage.
Location: Kolkata (Salt Lake City, Sector - V, India)
Office Timing: Office hours to coincide with UK working hours (12:30 AM - 09:30 PM)
Office Days - Monday to Friday (5 Days a week)
(Transport allowance to be provided separately)
Company Profile:
Galaxy of Homes (UK) is one of the fastest growing & award winning real estate company in the United Kingdom.
We are a group of 5 companies who help investors to turn their Buy to Let dreams into reality.
Website - www.galaxyofhomes.co.uk
Facebook - https://www.facebook.com/galaxyofhomes
LinkedIn - https://www.linkedin.com/company/galaxy-of-homes
Job Type: Full-time
Salary: ₹3,00,000 - ₹4,20,000 per year
Job Type: Full-time
Salary: ₹300,000.00 - ₹420,000.00 per year
Supplemental pay types:
COVID-19 considerations:
All employees are required to wear mask in the office premises during the office hours. The office area is cleaned and sanitized regularly.
Application Question(s):
- The office timings are 12:30 PM to 09:30 PM from Monday to Friday. Are you fine with the timings ?
- Was the medium of instruction (language) in your school English ?
- Do you confirm you have strong knowledge in deploying windows group policies on Windows 10 or 11 ?
Experience:
- Google Suite: 1 year (Preferred)
- Microsoft Excel: 3 years (Required)
- Remote access software: 3 years (Required)
License/Certification:
- CompTIA A+ (Required)
- CompTIA Network+ (Required)
- CCNA (Preferred)
- RHCE (Preferred)
Application Deadline: 17/06/2023
