Job Responsibilities:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Your areas of responsibilities would be:
- Determine requirements by working with customers.
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfil requests by completing transactions; entering requests in system or forwarding requests.
- Sell additional services by recognizing opportunities explaining benefits of additional features.
- Maintain call centre database by entering information.
- Keep systems operational by following established procedures; reporting malfunctions.
- Enhance organization reputation by accepting ownership for any existing and new requests
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
Ability to commute/relocate:
- Hyderabad, Hyderabad - 500034, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
- Telugu (Preferred)
Speak with the employer
+91 6301357067
